Privacy Policy

Last Updated: July 2024

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Controller

The entity responsible for data processing on this website is:

Diana Ispas

Georg-Schicht-Platz 6/15

1210 Wien

office@austrian-tourist-guide.at

+43 (0) 699 19132927

Information

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you provide when you contact us or book a tour.

Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

Cookies and Tracking Technologies: We use cookies to enhance your experience on our site.

How We Use Your Information

We use your information for the following purposes:

To Provide Services: to process your tour bookings and provide customer support.

Communication: To respond to your inquiries and send you updates related to our services.

Improvement: To analyze website usage and improve our services and user experience.

Marketing: To send promotional materials, which you can opt out of at any time.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services, as long as they agree to keep your information confidential.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access Your Information: Request a copy of the personal data we hold about you.

Correction: Request correction of any inaccurate or incomplete data.

Deletion: Request deletion of your personal data.

Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at:

Diana Ispas

Georg-Schicht-Platz 6/15

1210 Wien

office@austrian-tourist-guide.at

+43 (0) 699 19132927

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Diana Ispas

Georg-Schicht-Platz 6/15

1210 Wien

office@austrian-tourist-guide.at

+43 (0) 699 19132927